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Friday, October 29, 2010

What Are The Most Frequently Asked Questions About Shopping Carts?

There are questions about shopping carts that are asked by customers and there are questions that Website owners have about shopping carts when they are looking to add a shopping cart to their Website. Some of the questions are the same, but most of the questions are different. What are the questions that customers and Website owners ask about shopping carts?

Website owners often ask a lot of questions when they are looking for a shopping cart solution for their business. They want to know how well the shopping cart will blend in with their Website. They have questions about how much HTML knowledge they will need to know in order to install or configure the shopping cart? They are naturally going to want to know about technical support if they encounter problems while installing or configuring the shopping cart. They are also going to want to know how responsive customer support is and how helpful they are. They are going to want to know if there is a user’s manual or a help topic or FAQs section that they can find answers when customer service is closed. When in the buying phase they will have lots of questions about features, administration, installation, maintenance, and upgrades. They will also want to know about pricing and payment plans so that they can know if the shopping cart is within their budget or not.

It is up to the shopping cart software company to answer the questions of the Website Owner and it is up to the Website owner to answer the questions asked by the customer about the shopping cart. The shopping cart is a very important part of the success of any Website that sells products or services so answering questions about the shopping cart are vital too.

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